Owners Frequently Asked Questions

• Q: Can I avoid problems with my property if I contract with a property management company?

  A: You cannot avoid all problems on your properties by hiring a property management company to manage your property. From time to time, there will be issues that will need your attention and cooperation to solve. It is our goal to minimize problems with Tenants and repairs to your property, however some issues cannot be avoided and must be solved. It is our philosophy as a property management company to work closely with both our Owners and Tenants to minimize problems and handle your property efficiently through every step of the rental and management process

• Q: Does your Office have an After-Hours Drop Box?

  A: No, we don't. If you need to drop off rent or any other paperwork you'll need to come during our normal business hours.

• Q: How do you take care of maintenance problems?

  A: If there is a maintenance issue, the tenant will contact us to report the problem. We are available 24/7 to handle maintenance calls. Our Property Managers rotate and are On Call to handle maintenance and emergency calls.
  
  We set a Repair Limit in our management agreement which tells us, based on that amount, when we need to contact you. For non-emergencies, we will contact you and obtain a quotes for repairs (depending on the agreed amount). This amount is based on non-emergency repairs. We will handle emergency repairs on a case-by-case basis depending on our experience to protect the Tenants and your property from suffering further damage.

• Q: How long does it take to get a property rented?

  A: This depends on the rental rate, the condition of the property, and the marketing services provided by the property management company. We will complete a rental market analysis of properties currently for rent and properties recently rented in the area of your property. We will make a recommendation of a monthly rental rate that will attract renters to your property. We will continue to track the market, get feedback from showings, consult with you, and make adjustments if needed. It is our goal to get your property rented within 30 days. We will do an initial inspection and checklist of the condition and items that need to be corrected on the property to attract renters. It is important for you to make the improvements that we think will help your property rent within 30 days. Your cooperation and investment in your property is the key to attracting good tenants in a timely manner.

• Q: How will my property be advertised?

  A: We are a member of the Greater Las Vegas Multiple Listing Service which covers the complete Las Vegas area. We list your property in the MLS and make it available to all of the Las Vegas licensed real estate agent members. Your property will also be listed at the top real estate websites through our affiliation with Realtors.com, ListHub.net including; Craig's List, Zillow.com, Trulia.com, Homes.com, Hotpads.com, Homefinder.com, just to name a few.

• Q: What do you do to screen Tenants?

  A: It is our sincere goal to find the best qualified Tenant for any property:
  
  
  1. During our screening we verify current rental history and verify the Tenant has a no recent judgment, collection or eviction from a previous landlord.
  2. The Tenant makes an application on-line at our third party secure property management site. We screen all credit, national criminal background history,
  3. We verify current employment for at least 12 months, and we require a gross income of at least 3 times the rent. We have found that these 3 items provide a sound starting point for qualifying a tenant.
  
  Fast Lane Realty abides by the fair housing laws and does not discriminate.

• Q: What happens when a Tenant does not pay

  A: The Tenants are given a Three (3) day grace period to pay rent. On the 4th day of the month, our accounting system posts a late fee to the account. and a Late Letter is generated and mailed to the client. We then give them 5 Days Notice to pay or quit.. We try our best to work with the Tenant to bring the rent current or vacate the property on their own and avoid legal action whenever possible. We are here to protect your interest and find a Tenant who can pay if the existing Tennant cannot.

• Q: What should I look for in a property management company?

  A: When deciding who to choose to manage your properties, you must first decide what services you want and what you expect from a management company. We can provide a one-stop, single-point of contact for renting your property, managing your property, maintenance, remodeling, and renovations. You can pick and choose what services you want us to provide, and we will customize our property management services to fit your needs and only charge you for the services you choose. Last but not least, make sure you feel comfortable with the people you will be working with

Fast Lane Realty